Power Pages simplifies creating data-driven websites that enhance customer interactions and streamline processes.
Microsoft recently unveiled a set of new Power Pages capabilities. In this article, we’ll examine how these personalise experiences and provide intelligent assistance.
As the leading UK portal specialist for Dynamics 365 integrated solutions, we’re excited about the next wave of AI innovation and look forward to testing the latest capabilities. Please get in touch if you are interested in implementing a new website or developing your existing portal.
This article covers preview and pre-release information, so these features below may be subject to change.
AI-Driven Webpage Summarisation
Similar to Copilot summaries for emails and CRM records, this feature will provide website users with an auto-generated overview of page content. For example, a page may display detailed instructions, criteria or conditions. By enabling a summary, users can see a quick rundown of the main points without having to start reading large blocks of text.
Provide Answers from Data Tables
Copilot already works in portal chatbots to answer questions based on website data, including page content and knowledge resources. These capabilities are being extended to enable bots to respond to account queries using integrated data tables.
Let’s say your portal provides users with their cases or transaction history. With this enhanced AI feature, portal bots can give intelligent answers by reading these structured tables to respond to account-based questions. To securely contain customer data, bots only respond to authenticated users and provide information consistent with the user’s web role.
Simplify Web Form Completion with Autonomous Agents
In a recent post, we discussed how autonomous AI agents redefine automation by surpassing Power Automate capabilities to remove manual steps. Organisations will likely deploy most agents internally to accelerate processes. A notable exception could be the use of chat-based agents as an alternative to web forms.
Users rely on web forms in portals to submit applications, make requests, share feedback, and more. However, forms can be time-consuming to complete, so these multi-step processes could be handled within a chat experience.
An AI agent will understand the context of each form and what information is required. It will prompt users to provide the correct details and generate the appropriate outputs. As part of this process, the agent can ask users to upload documents and prompt them to provide additional information in accordance with each form structure.
A conversational chat-based agent offers users a more natural experience and could also save time compared to completing lengthy multi-step forms.
AI List Summaries
Power Pages makes it easy to publish data tables from Dataverse and other sources within external-facing websites. However, detailed tables listing cases, transactions and other data can overwhelm people.
A new preview feature enables AI-generated list summaries on these pages, helping people interpret data quickly and gain insights. These components provide concise summaries of the on-screen data and visualisations to make data more accessible for users.
Site Search Summaries
Another type of AI summary will be available to enhance search results. By enabling search summarisation, users can see contextual insights from the pages listed in these results.
These summaries help people find answers more easily and quickly without clicking through to individual pages. Suggested follow-up questions can help users continue their search with contextual queries.
Microsoft assures that search summaries will respect security rules, preventing secure information sharing with unauthenticated users or leaks from large language models.
Additional Power Pages New Features for 2025
- E-signature integration – simplified integration to embed DocuSign within web forms.
- Payment integration – low code solutions to integrate payment providers and payment gateways within portals.
- Usage insights – featuring additional visuals in the Power Platform Admin Center to monitor site usage across users and Copilot experiences.
Modernise Your Web Portal in 2025
Power Pages continues to go from strength to strength, with over 325 million monthly active website users reported in 2024 – representing a 40% year-on-year increase. With an exciting roadmap, these are just some of the upcoming Power Pages enhancements to elevate portal user experiences.
Please contact ServerSys if you want to explore how a secure, data-driven and AI-infused Power Pages website could make your operations run smoother.
Read more:
Microsoft Power Pages: Enhancing business websites with AI-powered features
