Insights and News
Learn what’s new and read our insights about Microsoft Dynamics 365 and the Power Platform.
Using AI in the Workplace: Insights from the 2024 Work Trend Index Report
Discover the future of AI in the workplace with a summary of insights from the Microsoft and LinkedIn 2024 Work Trend Report.
Ultimate Dynamics 365 Terminology Cheat Sheet
Learn essential Dynamics 365 terms like entity, record, Dataverse, and workflows. Perfect for newcomers to navigate and utilise the platform.
Maximise Lead Capture Visibility: Integrate Dynamics with External Forms
Integrate existing website forms with Dynamics 365 Customer Insights. Maximise visibility and centralise data.
Comparing Microsoft Dynamics 365 Sales Licences
Understand the key differences between Dynamics 365 Sales licenses, including functionalities, storage and entitlements for cost-effective decisions.
Digital Strategies for Enhanced Member Retention
Find out how the Microsoft Power Platform can help improve member retention through personalised experiences and efficient data management.
Unveiling Dynamics 365’s Enhanced Email Timeline Referencing
Explore Dynamics Customer Insights enhanced email timeline referencing. Streamline team communications with full email content visibility.
Dynamics 365 Pricing Increase from October 2024
Detailing pricing changes across Dynamics 365 products from October 2024, including Sales Enterprise and Customer Service Enterprise.
5 Best Practices to Reinforce Security in Dynamics 365 & Power Apps
Elevate security in your Dynamics and Power Apps environments with these 5 best practices for data protection.
Enhanced Sequence Preview Now Available in Dynamics 365
Optimise sales workflows with Dynamics 365’s Sequence Preview. Gain complete visibility and foster collaboration for increased efficiency.
Proven Customisation Best Practices for Dynamics 365 CRM Admins
Follow our tips and best practices for Dynamics 365 customisation best practices to achieve successful outcomes.
Dynamics 365 Data Security: A Blueprint for CRM Admins
Follow our 6 steps for achieving a successful Dynamics 365 project delivery, including stakeholder involvement and agile development.
How to Improve Collaboration with Dynamics 365 Teams Integration
Boost collaboration with Dynamics and Teams integration by enabling seamless CRM access and focused discussions
How Sales Copilot Improves Dynamics 365 and Outlook Integration to Boost Productivity
Let’s face it: sellers are rarely enthusiastic CRM users. They’re driven to land the next big deal to transform their quarter. Updating CRM? That’s...
Introducing Copilot for Dynamics 365
Boost productivity and minimise tedious data entry with Dynamics 365 Copilot across Sales, Marketing and Service roles
Harnessing Dynamics 365 for Customer Retention Strategies
How Dynamics 365 powers customer retention strategies through data centralisation, automation, and personalised service.
How to Deliver Excellent Experiences with Customer Service
Deliver exceptional customer service with Dynamics 365 through omni-channel engagement, self-service and intelligent agents.
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Harnessing Dynamics 365 for Customer Retention Strategies
How Dynamics 365 powers customer retention strategies through data centralisation, automation, and personalised service.
How to Deliver Excellent Experiences with Customer Service
Deliver exceptional customer service with Dynamics 365 through omni-channel engagement, self-service and intelligent agents.
How to Choose the Right Dynamics 365 Partner for Your Business
Choosing the best Dynamics 365 Partner is critical for project and long-term success. This guide provides the factors to consider.
How to Overcome Dynamics 365 Project Challenges
How to overcome Dynamics 365 project obstacles including unclear goals, change resistance, data issues and adoption barriers
Dynamics 365 Data Security: A Blueprint for CRM Admins
Follow our 6 steps for achieving a successful Dynamics 365 project delivery, including stakeholder involvement and agile development.
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