Insights and News

Learn what’s new and read our insights about Microsoft Dynamics 365 and the Power Platform.

15 Ideas to Improve Your Dynamics 365 in 2025

Discover 25 practical ideas to improve your Dynamics 365 in 2025. Boost efficiency, enhance data quality, and use AI for business growth

Recorded Webinar: Driving Your Data Driven Culture with Power BI

Discover how to increase the value of your data with Power BI visuals that drive confident decisions.

Generate Your Dataverse Tables Faster With Copilot

Effortlessly create tables in Dataverse with Copilot. Save time, automate relationships, and streamline data management for your applications

What’s New for Power Pages in 2025

Explore innovative AI features for Power Pages websites in 2025. See how smart summaries and agents will improve portals.

5 Events You Can Organise In Dynamics 365 Customer Insights

Learn how Dynamics 365 Customer Insights Events planner can streamline event management for Trade Shows, Webinars, Conferences and Workshops.

What’s New and Next for Dynamics 365 Real-Time Journeys in 2025

Numerous updates enhanced the capabilities of the real-time journeys module in D365 Customer Insights in the latter half of 2024. Below, we’ve...

How AI Agents and Copilot Studio Redefine Automation

If you are familiar with Microsoft Copilot, you’ll know its ability to draft emails and search for information. Microsoft has now introduced AI...

Grid Enhancements for Dynamics 365 and Model-Driven Apps

Boost your productivity with new grid enhancements for Dynamics 365 and model-driven Power Apps. These updates will help you navigate grids faster,...

Hierarchy Controls Deprecated in Dynamics 365 and Power Platform

Hierarchy controls in Dynamics 365 and Power Platform are deprecated. Learn about timelines, temporary fixes, and modern alternatives.

Innovate Faster with AI and Low-Code Solutions

Accelerate innovation with the Microsoft Power Platform. Learn how AI and low-code tools transform business operations and boost efficiency.

How Dynamics 365 Solves These 6 Sales Challenges

Find out how Dynamics 365 Sales tackles 6 common challenges head-on, such as boosting forecasting, shortening cycles and improving conversions.

Dynamics 365 Outbound Marketing Deprecation and Transitioning Guide

Transition from Dynamics 365 Outbound Marketing to Real-Time Journeys by 30 June 2025. Discover the benefits and migration process.

From Ideas to Solutions: How Power Apps Accelerates and Simplifies Development

Discover how Power Apps can streamline app development and enhance business operations.

Can you use Dynamics 365 on Mobile Phones?

Discover the best ways to use Dynamics 365 on mobile devices. Explore Power Apps, Sales app, and browser options for optimal functionality.

Why integrate SharePoint with Dynamics 365?

Boost productivity with SharePoint and Dynamics 365 integration. Enjoy seamless document management, enhanced security, and automation.

Comparing Dynamics 365 Business Central CRM and Dynamics 365 Sales

Explore the key differences between Business Central CRM capabilities and Dynamics 365 Sales functionality to assess the best fit for your business.

Ask the Consultant – Insights for Building Dynamics 365 Solutions

Insights on best practices, customisation, and deployment of Microsoft Dynamics 365 and Power Platform from our experienced consultants.

How to Accelerate Digital Transformation with the Low Code Microsoft Power Platform

Discover how to streamline operations and increase growth with low code solutions to support digital transformation.

How Dynamics 365 Solves These 6 Sales Challenges

Find out how Dynamics 365 Sales tackles 6 common challenges head-on, such as boosting forecasting, shortening cycles and improving conversions.

Using Dynamics 365 Sales to Track Your Competitors

Explore how to improve sales performance using Dynamics 365 competitor tracking to track deals and improve win rates with data-driven decisions.

New Marketing Audience Split Tile for Unbiased Testing in Customer Insights

How a new Audience Split tile enhances Dynamics 365 real-time journey testing, enabling controlled contact distribution.

Enabling Dark Mode for Dynamics 365 and Power Apps: An Unofficial Guide

Discover how this feature lets you easily experience Microsoft Dynamics 365 and Power Apps in dark mode.

Dynamics 365 Outbound Marketing Deprecation and Transitioning Guide

Transition from Dynamics 365 Outbound Marketing to Real-Time Journeys by 30 June 2025. Discover the benefits and migration process.

Dynamics 365 Customer Insights – Journeys and D365 Marketing Glossary

Discover more about Dynamics 365 Customer Insights – Journeys with our concise glossary covering the main features and terminology

Double Opt-In Now Available for Dynamics 365 Real-Time Marketing

Explore what’s new in Dynamics 365 double opt-in processes for real-time marketing – compliance and engagement combined.

Top Copilot Prompts For Sellers to Stay Ahead with Dynamics 365 Sales

Examples of Copilot chat prompts in Dynamics 365 helping sellers gain actionable data insights and increase efficiency.

2024 Release Wave 2 Plans for Dynamics 365 CRM, Copilot & Power Platform: Top 32 Announcements

Summarising the top announcements from the 2024 Release Wave 2 Plans.

Grid Enhancements for Dynamics 365 and Model-Driven Apps

Boost your productivity with new grid enhancements for Dynamics 365 and model-driven Power Apps. These updates will help you navigate grids faster,...

Customising Option Set Colours in Grid Controls

How to add or remove colours from grid columns in Dynamics 365 and model-driven apps representing option set values.

Managing Release Channels for Dynamics 365 and Model-Driven Apps

Discover how to manage new release channels for Dynamics 365. Control feature rollouts to ensure smooth updates for your organisation and users.

Improve Email Campaign Accuracy with Customer Insights Click Bot Protection

Learn how Dynamics 365 Customer Insights Click Bot Protection enhances Email Marketing data accuracy and boosts campaign performance.

New Marketing Audience Split Tile for Unbiased Testing in Customer Insights

How a new Audience Split tile enhances Dynamics 365 real-time journey testing, enabling controlled contact distribution.

Introducing the Automation Center for Power Automate

Discover the new Automation Center in Power Automate to monitor and manage your automation activity in one place.

Double Opt-In Now Available for Dynamics 365 Real-Time Marketing

Explore what’s new in Dynamics 365 double opt-in processes for real-time marketing – compliance and engagement combined.

2024 Release Wave 2 Plans for Dynamics 365 CRM, Copilot & Power Platform: Top 32 Announcements

Summarising the top announcements from the 2024 Release Wave 2 Plans.

Enhanced Sequence Preview Now Available in Dynamics 365

Optimise sales workflows with Dynamics 365’s Sequence Preview. Gain complete visibility and foster collaboration for increased efficiency.

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Demystifying the Microsoft Dataverse Storage Model

Optimise your Microsoft Dataverse storage with insights on database, file, and log capacities, utilisation notifications and add-ons.

Innovate Faster with AI and Low-Code Solutions

Accelerate innovation with the Microsoft Power Platform. Learn how AI and low-code tools transform business operations and boost efficiency.

How to Add Document Metadata to Attached Files in Dynamics 365

Improve Dynamics 365 file management with a solution that adds metadata, enhances document organisation and saves time.

Introducing the Automation Center for Power Automate

Discover the new Automation Center in Power Automate to monitor and manage your automation activity in one place.

From Ideas to Solutions: How Power Apps Accelerates and Simplifies Development

Discover how Power Apps can streamline app development and enhance business operations.

2024 Release Wave 2 Plans for Dynamics 365 CRM, Copilot & Power Platform: Top 32 Announcements

Summarising the top announcements from the 2024 Release Wave 2 Plans.

Ask the Consultant – Insights for Building Dynamics 365 Solutions

Insights on best practices, customisation, and deployment of Microsoft Dynamics 365 and Power Platform from our experienced consultants.

How to Accelerate Digital Transformation with the Low Code Microsoft Power Platform

Discover how to streamline operations and increase growth with low code solutions to support digital transformation.

Reviewing Copilot Transcripts Retention to Free Up Your Dataverse Storage Capacity

Learn to optimise your Dataverse storage by efficiently managing Copilot transcripts from Dynamics 365 and Power Apps.

Essentials of Microsoft Power Pages Licensing

Explore the key licensing information for Microsoft Power Pages, including use rights, capacity meters and pricing.

Using AI in the Workplace: Insights from the 2024 Work Trend Index Report

Discover the future of AI in the workplace with a summary of insights from the Microsoft and LinkedIn 2024 Work Trend Report.

Navigating AI and Automation: Power Platform Solutions for Business Efficiency

Discover AI and automation insights to modernise your processes and boost operational efficiency.

How Microsoft Copilot for Service Transforms Customer Support

Microsoft Copilot helps agents improve service delivery, streamlining communication with innovative, data-driven solutions.

How is Microsoft Copilot for Sales Licensed?

Dive into the licensing details of Copilot for Sales. Optimise seller productivity, integrating Microsoft 365 with CRM and seller workflows.

How Microsoft Copilot Studio Transforms Knowledge Search in Web Portals

Learn how Copilot Studio enhances search with accurate, contextual query responses.

Project Sophia: Redefining Microsoft Business Applications

Previewing a new AI-powered business research canvas where you can interact with data in new ways and answer strategic questions that drive better outcomes.

Tap into AI with Microsoft Copilot for Dynamics 365 Customer Insights

Explore new Microsoft Copilot AI features for Dynamics 365 Marketing and Customer Insights for increased efficiency and personalised engagement.

What Early Adopters Reveal About Microsoft Copilot

New research reveals Copilot drives 29% faster task times, 68% higher quality work, and over 70% productivity gains in early usage.

Ensuring Security and Compliance with Microsoft Copilot for Sales

Reports of businesses preventing employees from using ChatGPT and other generative AI tools might seem like an anti-innovation stance. Yet...

How Dynamics 365 Solves These 6 Sales Challenges

Find out how Dynamics 365 Sales tackles 6 common challenges head-on, such as boosting forecasting, shortening cycles and improving conversions.

Using Dynamics 365 Sales to Track Your Competitors

Explore how to improve sales performance using Dynamics 365 competitor tracking to track deals and improve win rates with data-driven decisions.

New Marketing Audience Split Tile for Unbiased Testing in Customer Insights

How a new Audience Split tile enhances Dynamics 365 real-time journey testing, enabling controlled contact distribution.

Enabling Dark Mode for Dynamics 365 and Power Apps: An Unofficial Guide

Discover how this feature lets you easily experience Microsoft Dynamics 365 and Power Apps in dark mode.

Dynamics 365 Outbound Marketing Deprecation and Transitioning Guide

Transition from Dynamics 365 Outbound Marketing to Real-Time Journeys by 30 June 2025. Discover the benefits and migration process.

Dynamics 365 Customer Insights – Journeys and D365 Marketing Glossary

Discover more about Dynamics 365 Customer Insights – Journeys with our concise glossary covering the main features and terminology

Double Opt-In Now Available for Dynamics 365 Real-Time Marketing

Explore what’s new in Dynamics 365 double opt-in processes for real-time marketing – compliance and engagement combined.

Top Copilot Prompts For Sellers to Stay Ahead with Dynamics 365 Sales

Examples of Copilot chat prompts in Dynamics 365 helping sellers gain actionable data insights and increase efficiency.

2024 Release Wave 2 Plans for Dynamics 365 CRM, Copilot & Power Platform: Top 32 Announcements

Summarising the top announcements from the 2024 Release Wave 2 Plans.

Digital Strategies for Enhanced Member Retention

Find out how the Microsoft Power Platform can help improve member retention through personalised experiences and efficient data management.

Power Pages Templates: Simplifying Your Way to a Dynamic Website

Discover examples of Power Pages templates to simplify site development and enhance efficiency with integrated, data-powered websites.

17 Power Automate Solutions to Streamline Your Business Processes

Elevate business efficiency and support your growth with Power Automate -where innovation meets practicality.

Navigating AI and Automation: Power Platform Solutions for Business Efficiency

Discover AI and automation insights to modernise your processes and boost operational efficiency.

How Microsoft Copilot for Service Transforms Customer Support

Microsoft Copilot helps agents improve service delivery, streamlining communication with innovative, data-driven solutions.

15 Ideas to Level Up Your Dynamics 365 CRM

Elevate your Dynamics 365 CRM system with these user-focused enhancements, data management best practices and features.

Model-Driven Apps: Unlocking Business Agility in Dynamics 365

Model-Driven apps transform application development, empowering businesses to adapt quickly in today’s fast-paced environment.

Project Sophia: Redefining Microsoft Business Applications

Previewing a new AI-powered business research canvas where you can interact with data in new ways and answer strategic questions that drive better outcomes.

Managing Out-of-Office Approval Processes in Dynamics 365

Efficiently manage out-of-office Dynamics 365 approvals – discover innovative, adaptive workflows for seamless business continuity and resilience.

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