Best Practices for Managing Client Secrets in Dynamics 365

5 minutes reading time

Best Practices for Managing Client Secrets in Dynamics 365

Imagine a critical business process grinding to a halt because of an overlooked detail. If your client secrets in Microsoft Dynamics 365 expire, that could be the reality.

These digital keys support API integrations with ERP applications and external data services, keeping your operations running smoothly. But without careful management, they can turn from silent enablers to sudden disruptors.

In this article, you’ll find straightforward advice on managing client secrets in the Microsoft Azure portal, so they reliably support your processes in Dynamics 365.

Understanding Client Secrets

Client secrets are essential for Azure, functioning as secure application passwords. These secret strings enable applications to authenticate themselves when requesting access tokens, which is vital in authorising and securing interactions between Dynamics 365 and various APIs.

Client secrets are the backbone of secure connections for Dynamics integrations. They support data exchange between your CRM and services like Business Central, DocuSign, CreditSafe and more for seamless workflows and real-time data sync.

While certificates are considered the most secure credential type, client secrets are popular due to their ease of implementation. This accessibility makes them a practical choice to streamline integration processes without compromising security.

However, client secrets can lead to significant risks if not managed properly.

  • Operational disruptions: Expired secrets can cause unexpected integration failures, impacting workflow continuity.
  • Security vulnerabilities: Compromised secrets may lead to unauthorised access to applications, putting sensitive data at risk.
  • Compliance challenges: Inadequate client secret management could jeopardise adherence to data protection regulations.

Effective Client Secrets Management

Let’s look at practical steps for managing secrets to safeguard operations and keep data flowing securely.

1. Use Clear, Identifiable Descriptions

Make your client secret descriptions recognisable:

  • Include critical details like purpose and associated apps in the description.
  • Adopt a simple naming convention (for example,  “D365_third_party_app_name_integration”).
  • Avoid vague descriptions that could lead to confusion.

Clear descriptions mean faster troubleshooting and less risk of mistakes, keeping your integrations running smoothly.

2. Set and Track Expiry Periods

Stay ahead with a proactive approach to client secret rotation:

  • Choose expiry periods that fit your security needs (e.g. 1 or 2 years).
  • Set up a tracking system for client secret expiry dates.
  • Plan your rotations in advance of expiry to avoid processing interruptions.
  • Keep things tidy by removing expired API client secrets.

Azure won’t automatically remind you about expiring secrets, so take control. Set up your own alerts using solutions such as Azure Monitor or Azure Key Vault.

3. Responsibility and Regular Monitoring

Assign responsibility for client secret management to one or more people in your business. This clear accountability should avoid performance issues and ensure consistent implementation of best practices.

Stay vigilant with consistent oversight.

  • Conduct regular audits of your active client secrets.
  • Monitor usage patterns to detect unusual activity.
  • Review and update access permissions as team roles change.

Proactive monitoring will help you identify and address potential security risks before they impact your business.

4. Secure Storage and Access Control

Lock down your client secrets with robust security measures:

  • Use a secure, central hub like Azure Key Vault for storage.
  • Implement strict access controls, granting permissions only to essential personnel.
  • Use Microsoft Entra Managed Identities where possible to reduce the need for stored secrets.

By centralising and securing your secrets, you minimise the risk of unauthorised app access and simplify management across your business.

5. Documentation and Knowledge Sharing

Maintain precise records and share best practices:

  • Document your client secrets, their purposes, and associated integrations.
  • Create and update guidelines for secret management within your organisation.
  • Conduct regular training sessions on security best practices.

Implementing these practices will give you a solid framework for managing client secrets in your Dynamics 365 integrations. This proactive approach will enhance your security posture and help ensure the continuity of your critical processes.

Take Action for Effective Client Secret Management

Minimise potential integration outages by implementing strong client secret management practices.

  • Create clear, identifiable secret descriptions
  • Set and track expiration dates
  • Monitor and audit client secrets regularly
  • Set up alerts for expiring secrets
  • Share knowledge across your team

If you have any questions about strengthening your data protection and managing your integrations, ServerSys is here to support you. Please contact us to discuss your requirements.

Related: Reinforce Security in Dynamics 365 and Power Apps

First Published: November 7, 2024

Receive Updates from ServerSys

Join our mailing list to receive Dynamics 365 and Power Platform insights in your mailbox, typically once or twice each month. You can unsubscribe at any time, and we will never share your data.

Warren Butler - ServerSys Insights and Resources Author for Dynamics 365 and Power Platform. He brings over 20 years of experience covering business transformation, CRM and Microsoft Dynamics to help organisations grow by embracing technology.

Warren Butler

Warren is the director of marketing at ServerSys. He brings over 20 years of experience covering business transformation, CRM and Microsoft Dynamics to help organisations grow by embracing technology.

If you have any questions, please get in touch with us at hello@serversys.com

Warren Butler - Linkedin profile