Dynamics 365 Support Services

Need expert Dynamics 365 support for your CRM system? Our team will resolve your issues quickly and provide guidance to help you achieve more.

Success Through Partnership

We will respond quickly to resolve issues and share knowledge to expand your team’s Dynamics 365 expertise.

By enhancing your in-house capabilities with product insights, we can swiftly address your questions and provide solutions.

Our support team will always strive to be a flexible extension of your team, helping you to continuously improve and increase the value of Dynamics 365 and the Microsoft Platform.

Contact us to find out more about our technical support and managed services.

Comprehensive Microsoft Dynamics 365 Support

ServerSys will enhance your Dynamics skills and capabilities with:

Technical Help: Assistance resolving errors, troubleshooting issues and diagnosing problems.

Functional Support: Guidance on configurations and solutions to address business challenges.

Enhancement Support: Helping you with change requests and new feature configurations.

Licence Advisory: Ongoing reviews to ensure compliance and avoid overpaying for licences.

Remote Access Support: Direct access to your system for rapid issue resolution.

Security and Compliance: Helping you manage and protect your data.

Monitoring and Optimisation: Proactive preventative actions and continuous improvement.

Account Management: Ongoing partnership and advisory.

To resolve any Dynamics-related issues, you can contact our support team by phone, email, or using our online portal.

Dynamics 365 support helpdesk technician speaking to a client

Considering a new Dynamics 365 partner?

If you are questioning the value you are getting from your Dynamics 365 support vendor, then it’s time to contact ServerSys.

Since 2010, we have supported various Dynamics customers, from small businesses to well-known brands. Regardless of your size and the reason for moving to a new provider, we will ensure you have the support you need.

We offer a free, no-obligation consultation to help you evaluate our service. In this session, we’ll understand your system configuration, identify issues, pinpoint quick wins and share recommendations before we tailor a support package that’s right for you.

Our Dynamics 365 support packages include:

Free technical review

Try us out and receive advice from one of our senior Dynamics 365 consultants.

UK-based helpdesk

Speak to our friendly team, who will answer your questions and resolve Dynamics-related issues.

UK-based helpdesk

Speak to our friendly team, who will answer your questions and resolve Dynamics-related issues.

Dedicated account manager

You’ll be assigned an experienced account manager who’ll get to know the essentials of your business and your system.

Unmetered support

Access unmetered helpdesk support whenever your team needs help with Dynamics.

Frequent reviews

Our team will review recent updates and discuss new requirements during regular monthly calls.

Service level agreements

To ensure rapid responses, we set priority levels based on the type of support issue and its impact on your business.

What makes ServerSys different

  • 25+ years of experience: We’ve been around since 1998, giving us the skills to support your CRM and business solutions.
  • Highly experienced consultants: Achieve in weeks what others may take months to accomplish.
  • Empathy through experience: Many of our consultants have firsthand experience as clients.
  • 96% client retention rate: From design to support, we are a partner in it for the long haul.
  • 100% focused on Microsoft Business Apps: Including Dynamics CRM and the Power Platform.
  • Microsoft CSP Tier-1 Partner:  We have direct access to Microsoft engineering and support teams.
  • Our specialisations: Including integrations, Dynamics system take on and custom web portals.
  • Proven track record: Increasing adoption and simplifying processes.
  • Our people: We’ve earned the trust of organisations like yours. Our team has a continuous improvement mindset and is committed to knowledge sharing.
Improved Dynamics 365 Support Outcomes

Want to achieve more with Dynamics?

Access consultancy and advice with Dynamics 365 managed services from ServerSys. Experience a close, dynamic relationship with ongoing engagement and continuous improvement.

We are proud to work with...

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What our clients say…

“It’s comforting to know that we have experts working alongside us who will go the extra mile. The level of service ServerSys provides is outstanding.”

Stuart Dennis, MIS Group Project Manager at Altodigital.

“ServerSys now handle all support for our solution, and they truly own it. My users tell me they respond fast, communicate clearly, and won’t rest until they get things resolved. That represents a significant benefit for myself and my team.”

Chris Howell, Technical Director at healthcare rm.

“Acting as an extension to our in-house development team, ServerSys works side-by-side with us. They’ve become integral to how we work.”

Ciaran Doyle, Business Analyst at Honda (UK) Corporate Selecting.

“ServerSys restored our faith in IT suppliers and 100% rescued our project. When it comes to technical knowledge and the ability to communicate with and listen to users – they’re in a league of their own.”

Sarah Patrick, Group Marketing Manager at Alchemy Ingredients.

Get Started Today!

Contact us today to arrange an initial consultation and find out how ServerSys can help you improve performance with Microsoft Dynamics 365.

Call us now on 0203 884 3804, email hello@serversys.com or complete the form below.