Dynamics 365 Support Services

Need expert Dynamics 365 support for your CRM system?

Our responsive team will resolve your issues quickly and provide guidance to help you achieve more with Dynamics.

Success Through Partnership

We aim to quickly resolve issues and share knowledge to expand your team’s Dynamics 365 expertise.

By supplementing your in-house capabilities with access to product experts, we can quickly address your questions and provide guidance.

Our support team will always strive to be a flexible extension of your team, helping you to continuously improve and increase the value of Dynamics 365 and the Power Platform.

Contact us to find out more about our support and managed services.

Comprehensive Dynamics 365 Support

ServerSys will enhance your Dynamics skills and capabilities with:

Technical Help: Assistance resolving errors, troubleshooting issues and diagnosing problems.

Functional Support: Guidance on configurations, features and completing tasks.

Enhancement Support: Helping you with change requests and new feature configurations.

License Advisory: Ongoing reviews to ensure compliance and cost-effective licensing.

Remote Access Support: Direct access to your system for rapid issue resolution.

Security and Compliance: Helping you manage and protect your data.

Monitoring and Optimisation: Proactive preventative actions and continuous improvement.

Account Management: Ongoing partnership and advisory.

To resolve any Dynamics-related issues, you can contact our support team by phone, email, or using our online portal.

Dynamics 365 support helpdesk technician speaking to a client

Considering changing Dynamics 365 support partner?

If you are questioning the value you are getting from your current Dynamics 365 support vendor, then it’s time to contact ServerSys.

Since 2010, we have supported various Dynamics customers, from small businesses to well-known brands. Regardless of your size and the reason for moving to a new provider, we will ensure you have the support you need.

We offer a free, no-obligation consultation to help you evaluate our service and decide. In this session, we’ll understand your system configuration, identify issues, pinpoint quick wins and share recommendations before we tailor a support package that’s right for you.

Our Dynamics 365 support packages include:

Free technical review

Try us out and receive advice from one of our senior Dynamics 365 consultants.

UK-based helpdesk

Speak to our friendly support team, who will answer your questions and resolve any Dynamics-related issues.

Dedicated account manager

You’ll be assigned an experienced account manager who’ll get to know the essentials of your business and your system.

Unmetered support

Access unmetered helpdesk support whenever your team needs help with Dynamics.

Service level agreements

To ensure rapid responses, we set priority levels based on the type of support issue and its impact on your business.

Frequent reviews

Our team will review recent updates and discuss your new requirements during regular calls, typically monthly.

What makes ServerSys different

  • We’ve been around since 1998, giving us the skills and 25+ years of experience to support your CRM and business solutions.
  • With our seasoned professionals, achieve in weeks what others might take months to accomplish.
  • We’re proud of our industry-leading 96% client retention rate. From design to support, we are a partner in it for the long haul.
  • Our team is 100% focused on Dynamics 365 CRM apps and the Power Platform.
  • Our Microsoft CSP Tier-1 Partner status means we have direct access to Microsoft’s engineering and support teams.
  • Our specialisations include integrations, Dynamics CRM system take on and web portals.
  • Our team has earned the trust of organisations like yours. They have a continuous improvement mindset and are committed to increasing in-house expertise.
Dynamics 365 Support outcomes with ServerSys

Want to achieve more with Dynamics?

Get access to additional consultancy and advice with Dynamics 365 managed services from ServerSys. Experience a close, dynamic relationship with ongoing engagement and continuous improvement.

We are proud to work with...

Toyota Logo - Proud Partnership with ServerSys
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Stellar Logo
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chartered institute for securities and investment
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Selwood Logo - Proud Partnership with ServerSys
Met Facilities
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What our clients say…

“It’s comforting to know that we have experts working alongside us who will go the extra mile. The level of service ServerSys provides is outstanding.”

Stuart Dennis, MIS Group Project Manager at Altodigital.

“ServerSys now handle all support for our solution, and they truly own it. My users tell me they respond fast, communicate clearly, and won’t rest until they get things resolved. That represents a significant benefit for myself and my team.”

Chris Howell, Technical Director at healthcare rm.

“Acting as an extension to our in-house development team, ServerSys works side-by-side with us. They’ve become integral to how we work.”

Ciaran Doyle, Business Analyst at Honda (UK) Corporate Selecting.

“ServerSys restored our faith in IT suppliers and 100% rescued our project. When it comes to technical knowledge and the ability to communicate with and listen to users – they’re in a league of their own.”

Sarah Patrick, Group Marketing Manager at Alchemy Ingredients.

Get Started Today!

Contact us today to arrange an initial consultation and find out how ServerSys can help you improve performance with Microsoft Dynamics. We offer three easy ways to get in touch.

Call us now on 0203 884 3804

Email hello@serversys.com

Complete the contact form below, and we’ll follow up shortly.