by Warren Butler | May 21, 2024 | Advice, AI, Digital Transformation, Insights
In navigating the evolving workplace landscape, the 2024 Work Trend Index Annual Report, presented by Microsoft and LinkedIn, offers fresh insights into integrating Artificial Intelligence (AI). The report draws on extensive research, including a survey engaging over... 
by Daniel Norris | May 15, 2024 | Advice, CRM, D365 Customer Service, D365 Marketing, D365 Sales, Insights
As a trusted Dynamics 365 Partner, we understand that diving into this powerful suite of applications can be overwhelming, especially with all the specific terminology. To help you navigate, we’ve created a terminology cheat sheet of common terms and concepts you’re... 
by Warren Butler | May 10, 2024 | CRM, Digital Transformation, Insights, Success Stories
We’re delighted to unveil a case study showcasing our partnership with Hill Dickinson, a leading global commercial law firm. Discover how our collaboration has supported Hill Dickinson’s digital transformation ambitions, utilising the strengths of... 
by Daniel Norris | May 8, 2024 | CRM, D365 Marketing, Dynamics Features, Insights
Businesses use various strategies to collect contact details on their websites capture forms. But how is this collected in their CRM? One way might be to manually transfer the details from one system to another or implement a custom workflow to process... 
by Warren Butler | Apr 29, 2024 | D365 Sales, Insights, Licensing
The Dynamics 365 Sales module adapts to various organisational processes and provides multiple licensing options to accommodate different business needs. This article provides an overview of the clear distinctions between the levels of functionality available under... 
by Warren Butler | Apr 24, 2024 | Advice, CRM, Digital Transformation, Insights, Power Platform
For membership-based organisations facing declining engagement, digital transformation offers a direct path to revitalising member loyalty and retention. Yet, many find themselves trapped in outdated technology and modes of operation, unable to break free and fully...