by Warren Butler | Dec 12, 2023 | AI, Copilot, D365 Sales, Dynamics Features, Insights, Security
Reports of businesses preventing employees from using ChatGPT and other generative AI tools might seem like an anti-innovation stance. Yet Microsoft’s 2023 Work Trend Index Annual Report found that 70% of people would delegate as much tasks as possible to AI if it... 
by Daniel Norris | Dec 6, 2023 | Advice, CRM, Insights, Licensing, Power Platform, Storage
As businesses progress on digital transformation journeys and combine data from various sources across their organisation, data volumes are growing exponentially. This includes organisations using Microsoft’s Dataverse Storage. To meet the demands of modern... 
by Daniel Norris | Dec 6, 2023 | Advice, Dynamics Features, Insights
Using the native integration between Dynamics 365 and Teams, businesses can enhance teamwork, streamline communication, and foster a collaborative work environment. This is especially important in an increasingly remote and hybrid working environment. In this article,... 
by Warren Butler | Dec 4, 2023 | Advice, Insights, Storage, What's new?
Highlights New Dataverse feature to help reduce data storage costs by archiving old records to compressed, immutable long-term retention. Meet legal and compliance requirements by retaining historical data accessibly and securely. Speed up performance by reducing the... 
by Warren Butler | Dec 4, 2023 | Copilot, D365 Sales, Digital Transformation, Dynamics Features, Insights, What's new?
Let’s face it: sellers are rarely enthusiastic CRM users. They’re driven to land the next big deal to transform their quarter. Updating CRM? That’s often less of a priority. Sellers might acknowledge some productivity benefits that help manage their pipeline, but... 
by Daniel Norris | Dec 3, 2023 | Advice, CRM, Digital Transformation, Insights
In today’s rapidly evolving business landscape, small enterprises need every advantage they can muster to compete effectively. This is where Microsoft Dynamics 365 comes into play. It offers a comprehensive suite of business applications designed to help...