by Daniel Norris | Apr 22, 2024 | CRM, D365 Marketing, Dynamics Features, Insights
If you’re a service agent or a seller, you’ll enjoy the latest enhancement to Customer Insights – Journeys. Imagine a scenario where your communication team has sent a real-time journey email to a customer. The email may contain personalised... 
by Warren Butler | Apr 17, 2024 | D365 Customer Service, D365 Sales, Insights, Licensing
Microsoft has announced an increase in pricing across a series of Dynamics 365 products from 1st October 2024. Although Microsoft has only released US dollar prices, it confirmed similar percentage increases will apply globally. September 2024 UpdateHow to Prepare for... 
by Warren Butler | Apr 15, 2024 | Advice, CRM, Insights, Security
As an administrator, the importance and non-negotiability of securing your data cannot be overstated. With growing threats and complex regulations, any breach could damage reputation and bottom-line performance. That’s why creating a watertight security strategy is... 
by Daniel Norris | Apr 10, 2024 | D365 Sales, Dynamics Features, Insights, What's new?
Sellers can enjoy the benefits of automating regular activities with prospects using Dynamics Sales Sequences. This feature fosters a consistent, repeatable sales process that can deliver increased sales and support collaboration. Teams can connect leads to multiple... 
by Warren Butler | Apr 10, 2024 | Dynamics Features, Insights, What's new?
The ability to link activities to multiple records in Dynamics 365 or Power Apps is a frequent user request. That’s why we’re excited to see the introduction of a new Dataverse feature which enables linking email activities to multiple related records. For... 
by Warren Butler | Apr 8, 2024 | Digital Transformation, Insights, Portals, Power Platform
Power Pages is reshaping how organisations build websites, making them more accessible and intuitive. It’s about giving you the tools to deploy data-driven, integrated websites quickly. Central to this are Power Pages templates, building blocks that accelerate...