by Daniel Norris | Jul 17, 2024 | Advice, CRM, D365 Sales, Insights
The short answer is Yes. There are numerous ways that people can access their Dynamics 365 apps, each with their positives and restrictions. Let’s dive in and explore how you can use your mobile devices on Dynamics 365. We’ve tested the applications running on... by Warren Butler | Jul 8, 2024 | Advice, CRM, D365 Sales, Dynamics Features, Insights
With Microsoft Dynamics 365 Business Central and Dynamics 365 Sales both offering customer relationship management capabilities, you may be wondering which is the best fit for your business. This article provides a high-level overview of each module to help you make... by Warren Butler | Jun 18, 2024 | CRM, D365 Sales, Dynamics Features, Insights
Conversation Intelligence transcribes calls and analyses sentiment and behavioural styles to provide insights within Dynamics 365 Sales. In this article, discover how the Conversation Intelligence feature helps sellers and sales managers improve performance.... by Warren Butler | Jun 13, 2024 | CRM, D365 Customer Service, D365 Sales, Dynamics Features, Insights
Microsoft Dynamics 365’s integration with Outlook stands out as one of its most powerful features by simplifing data capture and improving time management. In this article, we dive into the essentials of using the Dynamics 365 App for Outlook. To learn more... by Daniel Norris | May 15, 2024 | Advice, CRM, D365 Customer Service, D365 Marketing, D365 Sales, Insights
As a trusted Dynamics 365 Partner, we understand that diving into this powerful suite of applications can be overwhelming, especially with all the specific terminology. To help you navigate, we’ve created a terminology cheat sheet of common terms and concepts you’re... by Warren Butler | Apr 29, 2024 | D365 Sales, Insights, Licensing
The Dynamics 365 Sales module adapts to various organisational processes and provides multiple licensing options to accommodate different business needs. This article provides an overview of the clear distinctions between the levels of functionality available under...