by Warren Butler | Jan 29, 2024 | D365 Marketing, D365 Sales, Dynamics Features, Insights, What's new?
Microsoft has unveiled its plans for the next major update to Dynamics 365 apps and the Power Platform. The 2024 Release Wave 1 covers the period from April to September, with some features available for administrators to test from February before these are... 
by Warren Butler | Jan 17, 2024 | D365 Marketing, Dynamics Features, Insights, What's new?
Amidst the clutter of messages and distractions, the new Quiet Times feature in Dynamics 365 Customer Insights – Journeys optimises message delivery to avoid communications getting lost in the noise. Define Boundaries with Quiet Times Quiet times lets you define... 
by Daniel Norris | Jan 5, 2024 | AI, Copilot, D365 Marketing, Dynamics Features, Insights
Discover the practical advantages of AI-powered enhancements for Dynamics 365 Marketing and Customer Insights with Copilot. In this article, we’ll cover how Microsoft Copilot’s capabilities help marketers save valuable time and create effective campaigns. These... 
by Daniel Norris | Nov 6, 2023 | D365 Marketing, Insights, What's new?
Microsoft renamed the Dynamics 365 Marketing module in September to Dynamics 365 Customer Insights. This was to bring Marketing and the Customer Insights attachment closer together, which brings deeper insights to your communications. You can read the Frequently Asked...