by Warren Butler | Apr 17, 2024 | D365 Customer Service, D365 Sales, Insights, Licensing
Microsoft has announced an increase in pricing across a series of Dynamics 365 products from 1st October 2024. Although Microsoft has only released US dollar prices, it confirmed similar percentage increases will apply globally. September 2024 UpdateHow to Prepare for... 
by Warren Butler | Mar 13, 2024 | AI, CRM, D365 Customer Service, Digital Transformation, Dynamics Features, Insights
In the quest for enhanced productivity and superior customer experiences, Microsoft Copilot for Service has emerged as a transformative solution powered by generative AI. Copilot is powered by your data in Dynamics 365 CRM and other trusted sources, enabling service... 
by Warren Butler | Mar 5, 2024 | D365 Customer Service, Insights, Licensing
Are you paying too much for your Dynamics 365 Customer Service licenses? Unlock the full potential without overpaying. Dynamics 365 Customer Service offers Enterprise and Professional options for licensing. It’s critical to understand these options whether... 
by Warren Butler | Feb 29, 2024 | Advice, Copilot, CRM, D365 Customer Service, D365 Marketing, D365 Sales, Digital Transformation, Dynamics Features, Insights, Licensing, Power Platform, Security, Storage
Whether you’ve just implemented Microsoft Dynamics 365 or if your organisation has used the system for several years, this post shares ideas to help you level up performance. As a Dynamics and Microsoft Power Platform partner, ServerSys is here to help you make the... 
by Warren Butler | Feb 22, 2024 | D365 Customer Service, Dynamics Features, Insights, What's new?
The latest release wave plans for Dynamics 365 have been published, giving us a roadmap of features that will be available to deploy or preview in 2024. In this post, we’ve shared our highlights of the recent updates for Dynamics 365 Customer Service, including... 
by Daniel Norris | Jul 2, 2023 | Advice, CRM, D365 Customer Service, Dynamics Features, Insights
Microsoft Dynamics 365 Customer Service offers a comprehensive solution to help organisations meet and exceed customer expectations. With its robust features and capabilities, Dynamics 365 Customer Service enables businesses to streamline their support processes. You...