by Daniel Norris | Feb 23, 2024 | CRM, Dynamics Features, Insights
In the fast-paced world of business, businesses often find that gathering meaningful feedback from customers feels like chasing a moving target. When organisations try to collect feedback, multiple data silos pose another problem, making it challenging for them to see... 
by Warren Butler | Feb 9, 2024 | Advice, CRM, Insights
Both Salesforce and Microsoft Dynamics 365 dominate the CRM market, each with similar robust features that can propel business growth. As a Microsoft partner, we can’t claim to provide an unbiased comparison between Dynamics and Salesforce. However, in this post... 
by Warren Butler | Jan 30, 2024 | Advice, CRM, Insights
Selecting a Microsoft Dynamics 365 CRM managed services partner is a decision that can shape your growth trajectory. This isn’t a simple choice. It’s a strategic decision that will influence how effectively your organisation uses Dynamics, transforming... 
by Warren Butler | Jan 10, 2024 | Advice, CRM, Insights, Success Stories
Have you ever wondered what obstacles prevent your business from fully utilising Microsoft Dynamics 365? A CRM go-live is a pivotal milestone, marking the moment where preparation evolves into operational proficiency. It sets the tone for initial user experiences and... 
by Warren Butler | Jan 3, 2024 | Advice, CRM, Insights
Are you set to harness the true power of your CRM system? To maximise your project success, let’s focus on the fundamental key – user adoption. Innovative technology is only beneficial when used effectively by users. That’s why it’s essential... 
by Daniel Norris | Dec 6, 2023 | Advice, CRM, Insights, Licensing, Power Platform, Storage
As businesses progress on digital transformation journeys and combine data from various sources across their organisation, data volumes are growing exponentially. This includes organisations using Microsoft’s Dataverse Storage. To meet the demands of modern...