by Warren Butler | Oct 11, 2024 | Advice, CRM, Insights
Did you know that at least a third of CRM projects fail to meet their goals? User resistance often creates the main barrier, with manual data entry presenting a significant hurdle for CRM users. The key to successful digital adoption lies in understanding that... 
by Daniel Norris | Oct 7, 2024 | CRM, D365 Marketing, Insights, What's new?
Marketers depend on accuracy when gaining meaningful insights from email campaigns. Click bots are a vital security tool used by organisations to detect spam and cyber security threats. However, they pose a significant challenge to marketing teams, potentially skewing... 
by Daniel Norris | Sep 26, 2024 | Advice, CRM, Insights, Storage
Behind every successful customer experience is a dedicated support team, working tirelessly to resolve issues and enhance systems. Providing exceptional customer support goes beyond fixing issues—it’s about collaboration, transparency and continuous improvement. We... 
by Warren Butler | Sep 6, 2024 | Advice, CRM, D365 Sales, Dynamics Features, Insights
Is your business struggling with sales hurdles? Many small and medium-sized companies face challenges that slow growth and cut into profits. Here’s the good news: Dynamics 365 Sales offers intuitive tools to tackle these issues head-on. In this post, we’ll... 
by Warren Butler | Aug 27, 2024 | CRM, D365 Sales, Dynamics Features, Insights
Are you missing out on prospective deals because you can’t monitor your competitors? This knowledge gap makes a big difference. Sellers may be in the dark about how successfully your organisation competes with other vendors. Partly, that’s because... 
by Daniel Norris | Aug 22, 2024 | CRM, D365 Marketing, Dynamics Features, Insights, What's new?
Marketing teams are faced with a common challenge. How do you ensure that your customers receive tailored experiences that align with your objectives? Their goal is to maximise engagement which they can do by gaining valuable customer feedback and testing different...