by Daniel Norris | Dec 4, 2024 | Advice, CRM, D365 Marketing, Insights
Ready to elevate your event management? The Dynamics 365 Customer Insights events planner leverages automation through Real-Time Journeys to ensure smooth events. Events have diverse goals and are delivered through a mix of mediums. Thankfully, the Customer Insights... 
by Daniel Norris | Oct 23, 2024 | Advice, CRM, Insights, Security, Storage
Outdated audit settings can create critical gaps in compliance and data security, exposing your organisation to unnecessary risks. The consequences of inadequate auditing can be severe, potentially leading not only to legal repercussions but also to reputational... 
by Warren Butler | Oct 11, 2024 | Advice, CRM, Insights
Did you know that at least a third of CRM projects fail to meet their goals? User resistance often creates the main barrier, with manual data entry presenting a significant hurdle for CRM users. The key to successful digital adoption lies in understanding that... 
by Daniel Norris | Oct 7, 2024 | CRM, D365 Marketing, Insights, What's new?
Marketers depend on accuracy when gaining meaningful insights from email campaigns. Click bots are a vital security tool used by organisations to detect spam and cyber security threats. However, they pose a significant challenge to marketing teams, potentially skewing... 
by Daniel Norris | Sep 26, 2024 | Advice, CRM, Insights, Storage
Behind every successful customer experience is a dedicated support team, working tirelessly to resolve issues and enhance systems. Providing exceptional customer support goes beyond fixing issues—it’s about collaboration, transparency and continuous improvement. We... 
by Warren Butler | Sep 6, 2024 | Advice, CRM, D365 Sales, Dynamics Features, Insights
Is your business struggling with sales hurdles? Many small and medium-sized companies face challenges that slow growth and cut into profits. Here’s the good news: Dynamics 365 Sales offers intuitive tools to tackle these issues head-on. In this post, we’ll...