by Warren Butler | Dec 12, 2023 | AI, Copilot, D365 Sales, Dynamics Features, Insights, Security
Reports of businesses preventing employees from using ChatGPT and other generative AI tools might seem like an anti-innovation stance. Yet Microsoft’s 2023 Work Trend Index Annual Report found that 70% of people would delegate as much tasks as possible to AI if it... 
by Warren Butler | Dec 4, 2023 | Copilot, D365 Sales, Digital Transformation, Dynamics Features, Insights, What's new?
Let’s face it: sellers are rarely enthusiastic CRM users. They’re driven to land the next big deal to transform their quarter. Updating CRM? That’s often less of a priority. Sellers might acknowledge some productivity benefits that help manage their pipeline, but... 
by Daniel Norris | Oct 7, 2023 | AI, Copilot, Dynamics Features, Insights, What's new?
Microsoft Dynamics 365 Copilot integrates AI capabilities directly within applications to assist employees and optimise workflows. Early data from Microsoft’s Word Trend Index research reveals that 70% of early Copilot users said they were more productive. 68%...