by Warren Butler | Jun 21, 2024 | Copilot, CRM, Dynamics Features, Insights, Power Platform, Storage
Microsoft Dynamics 365 and Power Apps administrators continuously optimise their environments and seek ways to minimise storage costs. However, a new challenge now lurks within the tools designed to enhance productivity: the accumulation of Copilot transcripts. This... 
by Warren Butler | Feb 29, 2024 | Advice, Copilot, CRM, D365 Customer Service, D365 Marketing, D365 Sales, Digital Transformation, Dynamics Features, Insights, Licensing, Power Platform, Security, Storage
Whether you’ve just implemented Microsoft Dynamics 365 or if your organisation has used the system for several years, this post shares ideas to help you level up performance. As a Dynamics and Microsoft Power Platform partner, ServerSys is here to help you make the... 
by Warren Butler | Feb 1, 2024 | AI, Copilot, D365 Sales, Insights, Licensing
Sellers face multiple challenges, from time constraints in juggling customer interactions to efficiently managing their sales pipeline. As Copilot gains traction amongst sales teams to address these challenges, Microsoft has announced additional capabilities to... 
by Warren Butler | Jan 23, 2024 | AI, Copilot, Insights, Portals, Power Platform, What's new?
Does this sound familiar? A customer visits a web portal looking for information, but gets lost in a maze of pages and documentation. With increased expectations for information accessibility and search efficiency, it’s no wonder that traditional search methods... 
by Daniel Norris | Jan 5, 2024 | AI, Copilot, D365 Marketing, Dynamics Features, Insights
Discover the practical advantages of AI-powered enhancements for Dynamics 365 Marketing and Customer Insights with Copilot. In this article, we’ll cover how Microsoft Copilot’s capabilities help marketers save valuable time and create effective campaigns. These... 
by Warren Butler | Dec 15, 2023 | AI, Copilot, Insights, What's new?
Microsoft recently released findings highlighting the early productivity potential of Copilot – its AI assistant technology is now integrated across popular apps, including Outlook and Dynamics 365. Based on surveys of hundreds of global users, results show Copilot...