by Warren Butler | Sep 18, 2024 | Advice, AI, Copilot, Digital Transformation, Insights, Power Platform
Imagine accelerating your business innovation and solving complex challenges faster than ever before. That’s the power of AI and low-code platforms. These tools are revolutionising how companies operate, making it quicker to innovate with technology. The... 
by Warren Butler | Jul 29, 2024 | AI, Copilot, CRM, D365 Sales, Dynamics Features, Insights
You don’t need to be a wizard in prompt engineering to wield the power of AI in Dynamics 365. Meaningful insights and time-saving benefits can start with a simple prompt. If you are new to Copilot in Dynamics 365 or unsure how it can help, this article showcases... 
by Warren Butler | Jul 19, 2024 | Copilot, CRM, D365 Customer Service, D365 Marketing, D365 Sales, Dynamics Features, Insights, Power Platform, What's new?
On 16th July, Microsoft unveiled its 2024 Release Wave 2 plans detailing the latest features planned for release between October 2024 and March 2025. We’re excited to see what’s coming soon and looking forward to testing the new features. In this article,... 
by Warren Butler | Jun 21, 2024 | Copilot, CRM, Dynamics Features, Insights, Power Platform, Storage
Microsoft Dynamics 365 and Power Apps administrators continuously optimise their environments and seek ways to minimise storage costs. However, a new challenge now lurks within the tools designed to enhance productivity: the accumulation of Copilot transcripts. This... 
by Warren Butler | Feb 29, 2024 | Advice, Copilot, CRM, D365 Customer Service, D365 Marketing, D365 Sales, Digital Transformation, Dynamics Features, Insights, Licensing, Power Platform, Security, Storage
Whether you’ve just implemented Microsoft Dynamics 365 or if your organisation has used the system for several years, this post shares ideas to help you level up performance. As a Dynamics and Microsoft Power Platform partner, ServerSys is here to help you make the... 
by Warren Butler | Feb 1, 2024 | AI, Copilot, D365 Sales, Insights, Licensing
Sellers face multiple challenges, from time constraints in juggling customer interactions to efficiently managing their sales pipeline. As Copilot gains traction amongst sales teams to address these challenges, Microsoft has announced additional capabilities to...