by Warren Butler | Jan 23, 2024 | AI, Copilot, Insights, Portals, Power Platform, What's new?
Does this sound familiar? A customer visits a web portal looking for information, but gets lost in a maze of pages and documentation. With increased expectations for information accessibility and search efficiency, it’s no wonder that traditional search methods... 
by Warren Butler | Jan 11, 2024 | AI, Digital Transformation, Insights, What's new?
Imagine being able to query your business data just as easily as asking a question in a conversation. Picture having an AI-assisted research canvas that acts as an analyst without adding to your headcount. That future may not be too far off, as Microsoft recently... 
by Daniel Norris | Jan 5, 2024 | AI, Copilot, D365 Marketing, Dynamics Features, Insights
Discover the practical advantages of AI-powered enhancements for Dynamics 365 Marketing and Customer Insights with Copilot. In this article, we’ll cover how Microsoft Copilot’s capabilities help marketers save valuable time and create effective campaigns. These... 
by Warren Butler | Dec 15, 2023 | AI, Copilot, Insights, What's new?
Microsoft recently released findings highlighting the early productivity potential of Copilot – its AI assistant technology is now integrated across popular apps, including Outlook and Dynamics 365. Based on surveys of hundreds of global users, results show Copilot... 
by Warren Butler | Dec 12, 2023 | AI, Copilot, D365 Sales, Dynamics Features, Insights, Security
Reports of businesses preventing employees from using ChatGPT and other generative AI tools might seem like an anti-innovation stance. Yet Microsoft’s 2023 Work Trend Index Annual Report found that 70% of people would delegate as much tasks as possible to AI if it... 
by Daniel Norris | Oct 7, 2023 | AI, Copilot, Dynamics Features, Insights, What's new?
Microsoft Dynamics 365 Copilot integrates AI capabilities directly within applications to assist employees and optimise workflows. Early data from Microsoft’s Word Trend Index research reveals that 70% of early Copilot users said they were more productive. 68%...