by Warren Butler | Jul 8, 2024 | Advice, CRM, D365 Sales, Dynamics Features, Insights
With Microsoft Dynamics 365 Business Central and Dynamics 365 Sales both offering customer relationship management capabilities, you may be wondering which is the best fit for your business. This article provides a high-level overview of each module to help you make... 
by Warren Butler | Jun 26, 2024 | Advice, Digital Transformation, Insights, Power Platform
Many businesses face challenges in their journey toward digital transformation. These include tangled inefficient manual tasks, grappling with ageing systems, and lack of clear, real-time data insights. The quest for efficiency, integration, and visibility is critical... 
by Warren Butler | Jun 21, 2024 | Copilot, CRM, Dynamics Features, Insights, Power Platform, Storage
Microsoft Dynamics 365 and Power Apps administrators continuously optimise their environments and seek ways to minimise storage costs. However, a new challenge now lurks within the tools designed to enhance productivity: the accumulation of Copilot transcripts. This... 
by Warren Butler | Jun 18, 2024 | CRM, D365 Sales, Dynamics Features, Insights
Conversation Intelligence transcribes calls and analyses sentiment and behavioural styles to provide insights within Dynamics 365 Sales. In this article, discover how the Conversation Intelligence feature helps sellers and sales managers improve performance.... 
by Warren Butler | Jun 13, 2024 | CRM, D365 Sales, Dynamics Features, Insights
Microsoft Dynamics 365’s integration with Outlook stands out as one of its most powerful features by simplifing data capture and improving time management. In this article, we dive into the essentials of using the Dynamics 365 App for Outlook. To learn more...