by Warren Butler | Jan 3, 2024 | Advice, CRM, Insights
Are you set to harness the true power of your CRM system? To maximise your project success, let’s focus on the fundamental key – user adoption. Innovative technology is only beneficial when used effectively by users. That’s why it’s essential... 
by Warren Butler | Dec 20, 2023 | Advice, Dynamics Features, Insights, Security
Role-based security simplifies the balancing act between user access and protecting your data in Dynamics 365 and Power Apps. By implementing roles mapped to teams and duties, administrators can simplify user configurations to avoid the complexity of managing these... 
by Warren Butler | Dec 15, 2023 | AI, Copilot, Insights, What's new?
Microsoft recently released findings highlighting the early productivity potential of Copilot – its AI assistant technology is now integrated across popular apps, including Outlook and Dynamics 365. Based on surveys of hundreds of global users, results show Copilot... 
by Warren Butler | Dec 12, 2023 | AI, Copilot, D365 Sales, Dynamics Features, Insights, Security
Reports of businesses preventing employees from using ChatGPT and other generative AI tools might seem like an anti-innovation stance. Yet Microsoft’s 2023 Work Trend Index Annual Report found that 70% of people would delegate as much tasks as possible to AI if it... 
by Warren Butler | Dec 4, 2023 | Advice, Insights, Storage, What's new?
Highlights New Dataverse feature to help reduce data storage costs by archiving old records to compressed, immutable long-term retention. Meet legal and compliance requirements by retaining historical data accessibly and securely. Speed up performance by reducing the...