by Warren Butler | Jan 23, 2024 | AI, Copilot, Insights, Portals, Power Platform, What's new?
Does this sound familiar? A customer visits a web portal looking for information, but gets lost in a maze of pages and documentation. With increased expectations for information accessibility and search efficiency, it’s no wonder that traditional search methods... 
by Warren Butler | Jan 18, 2024 | Advice, Insights, Licensing, Power Platform, Storage
Are rising storage costs for your Microsoft Dynamics 365 data becoming a concern? Allow us to offer a practical and affordable solution that uses Azure Blob storage for efficient archiving, ensuring secure and easy access to legacy data. This not only saves storage... 
by Warren Butler | Jan 17, 2024 | D365 Marketing, Dynamics Features, Insights, What's new?
Amidst the clutter of messages and distractions, the new Quiet Times feature in Dynamics 365 Customer Insights – Journeys optimises message delivery to avoid communications getting lost in the noise. Define Boundaries with Quiet Times Quiet times lets you define... 
by Warren Butler | Jan 11, 2024 | AI, Digital Transformation, Insights, What's new?
Imagine being able to query your business data just as easily as asking a question in a conversation. Picture having an AI-assisted research canvas that acts as an analyst without adding to your headcount. That future may not be too far off, as Microsoft recently... 
by Warren Butler | Jan 10, 2024 | Advice, CRM, Insights, Success Stories
Have you ever wondered what obstacles prevent your business from fully utilising Microsoft Dynamics 365? A CRM go-live is a pivotal milestone, marking the moment where preparation evolves into operational proficiency. It sets the tone for initial user experiences and...