by Daniel Norris | Sep 26, 2024 | Advice, CRM, Insights, Storage
Behind every successful customer experience is a dedicated support team, working tirelessly to resolve issues and enhance systems. Providing exceptional customer support goes beyond fixing issues—it’s about collaboration, transparency and continuous improvement. We... 
by Daniel Norris | Aug 22, 2024 | CRM, D365 Marketing, Dynamics Features, Insights, What's new?
Marketing teams are faced with a common challenge. How do you ensure that your customers receive tailored experiences that align with your objectives? Their goal is to maximise engagement which they can do by gaining valuable customer feedback and testing different... 
by Daniel Norris | Jul 30, 2024 | Advice, Digital Transformation, Insights, Power Platform
With a low-code platform, Power Apps shortcut lengthy development cycles and eliminate the need for highly skilled technical teams to create applications. This platform provides agility with data-driven applications that can scale quickly. With its low code tools,... 
by Daniel Norris | Jul 17, 2024 | Advice, CRM, D365 Sales, Insights
The short answer is Yes. There are numerous ways that people can access their Dynamics 365 apps, each with their positives and restrictions. Let’s dive in and explore how you can use your mobile devices on Dynamics 365. We’ve tested the applications running on... 
by Daniel Norris | Jul 11, 2024 | Advice, CRM, Insights
Enhance your workflow by integrating SharePoint with Dynamics 365. Benefit from enterprise-grade document management directly inside your Dynamics solution. One of Microsoft’s key strengths is its product integration with other core products and services, such as...